Privacy Policy

We collect information that you provide directly to us when you:

• Fill out an enquiry or booking form on our website
• Contact us via WhatsApp, email or phone
• Subscribe to updates or promotional communications
• Request a quote or travel itinerary

This information may include:

• Your full name
• Phone number and email address
• Travel destination, dates and number of travellers
• Message or special requirements you share with us
• Any other details you choose to provide

We also collect technical information automatically when you visit our website, such as your IP address, browser type, device information and pages visited, to help us improve our services.

We use the information we collect to:

• Respond to your enquiries and provide travel quotes
• Plan and book your holiday itinerary
• Communicate with you about your trip
• Send promotional offers and travel updates (only with your consent)
• Improve our website, services and customer experience
• Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties for marketing purposes.

When you submit an enquiry form on our website, the details you provide are sent directly to our travel consultants. This allows us to understand your travel preferences and respond with a personalised quote or itinerary.

Form submissions are stored securely and used only for the purpose of handling your enquiry. We retain this information for a reasonable period to assist with follow-ups and future bookings.

You may choose to contact us through WhatsApp using the number provided on our website. Messages sent via WhatsApp are handled by Meta Platforms, Inc. and are subject to their privacy policy and terms of service.

By contacting us on WhatsApp, you consent to receiving responses through the same platform. We use WhatsApp only to communicate about your travel plans and related updates.

Emails sent to us at the address listed on this website are stored and reviewed by our team. We use email to respond to enquiries, share itineraries, confirm bookings and provide customer support.

We take reasonable steps to protect email communications, but please note that email is not a fully secure method of communication. Avoid sending sensitive payment or identity information via email.

Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences and analyse website traffic. Cookies are small files stored on your device by your browser.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We may use trusted third-party services to support our operations, including:

• Website hosting and analytics providers
• Customer communication platforms
• Payment processors (when applicable)
• Google Maps for displaying location information

These providers have access to only the information necessary to perform their services and are required to protect your data in accordance with their own privacy policies and applicable laws.

If Google Analytics is enabled on our website, it collects anonymous information about how visitors use our site, such as pages visited, time spent on site and general location data. This helps us understand user behaviour and improve our website.

Google Analytics uses cookies to collect this data. You can learn more about how Google collects and processes data by visiting Google's Privacy & Terms page. You may also opt out using the Google Analytics Opt-out Browser Add-on.

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure.

We restrict access to your personal information to authorised team members and trusted partners who need it to provide services to you.

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your personal information, subject to legal requirements
• Opt out of promotional communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the services we offer. Any updates will be posted on this page with a revised last updated date.

We encourage you to review this page periodically to stay informed about how we protect your information.